[Answer] Building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is called ________.

Answer: Customer Relationship Management

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Building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is called ________. The primary key to delivering customer satisfaction is to match product performance with _____. ... Building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is called _____. The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is called _____. C.) Customer Relationship Management Which of the following terms refers to a customer s evaluation of the difference between all the benefits and all the costs of a marketing offer relative ... The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction . Customer -perceived value The customer s evaluation of the difference between all the benefits and all the costs … The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction . Customer Perceived Value The customer s evaluation of the difference between all the benefits and all the costs … Start studying Marketing Chapter 1. Learn vocabulary terms and more with flashcards games and other study tools. ... the overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction According to the Principles of Marketing written by Kotler and Armstrong (...

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