Answer: Crosby
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_____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.
_____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects .
_____ wrote quality is free in 1979 and is best known for suggesting that organizations strive for zero defects ISO 9000 _______ a quality system standard is a three-part continuous cycle of planning controlling and documenting quality in an organization
____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects .
____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects .
_____ wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects .
Deming ANS: C Philip B . Crosby wrote Quality Is Free in 1979 and is best known for suggesting that organizations strive for zero defects.19 He stressed that the costs of poor quality should include all the costs of not doing the job right the first time such as scrap rework lost labor hours and machine hours customer ill will and lost sales and warranty costs.
Question: ____ wrote Quality Is Free i...
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