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The expression "you break it, you buy it" is often referred to as the what?
- Pottery Barn rule:The Pottery Barn rule is an expression alluding to a policy of "you break it, you buy it" by which a retail store holds a customer responsible for damage done to merchandise on display. In reality, Pottery Barn—a chain of upscale home furnishing stores in the United States—does not have a "you break it, you buy it" policy, but instead writes off broken merchandise as a loss, as do most large American retailers. Legal doctrine also holds that a retailer incurs the risk that merchandise will be destroyed by placing it where customers can handle it and not doing anything to discourage them.
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